Not able to download any files. I login, click the download link and with IE7 it says it cannot download the file because the server is unavailable or cannot be found.

I tried with Mozilla and Opera and they just download a 1.50KB file from a 4 or 5MB file. What's the deal with this?


Comments (Page 2)
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on Oct 27, 2007
The problem is being worked on???? are you working on the problem of one purchasing/renewing their object desktop and only can dl 500mb???? You don't even have a contact email address, so what! is everyone suppose to come to the forum???? I HAVE BEEN IN CONTACT WITH MIKE H. AT STARDOCK.....DON'T SEEM TO UNDERSTAND THE PROBLEM.....the problem is I CANNOT DL PAST 500MB. WHY? WHY? I PURCHASED OBJECT DESKTOP AUGUST 2007....2007...2007. PER YOU GUY AND I QUOTE:

Level 4: Current Stardock customer. These are users who have either purchased Object Desktop Network or some other Stardock product (Stardock is WinCustomize's sponser) within the last 2 years. These users get all the benefits of a registered user plus:

Unlimited File Downloads. Say good-bye to file limitations! No more annoying messages preventing you from getting your download to work.


So why is there a capped or limitation to my dl's????? I am putting this here because you have nowhere else to put it. If by chance it sounds as if I am pissed is because I AM/
on Oct 27, 2007
Deep breaths.

Stardock has great support.  It sounds like you may have been caught up in a seperate problem.  They'll take care of it.  Mike's a great guy and goes above and beyond for the clients here.  It'll be OK.

Log out and log back in.  Maybe you have cookie issues.  Clear them and your cache between logging back on.
on Oct 27, 2007
Hmmm . . looking at your profile it shows you as a past customer.

Maybe you need to associate your stardock account with your WinCustomize account:https://www.wincustomize.com/crossref.aspx
on Oct 27, 2007
As an aside Leah, there is still an issue with the servers and even once you fix this problem you may experience failed downloads.
on Oct 27, 2007
Thanks I think I found it....calming down now.


Well how do i associate my acct
on Oct 27, 2007
I show you as a current customer.  The cap should be gone.
on Oct 27, 2007
Yeah but it is saying level 3 when it should be level 4
on Oct 27, 2007
I see you as level 4. (http://users.wincustomize.com/28412)
Log off and back on.  That might help.
on Oct 27, 2007
It worked....thanks for listening to me and helping me out.
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