Can't download any files off wincustomize

Published on October 26, 2007 By Xeno326 In WinCustomize Talk

Not able to download any files. I login, click the download link and with IE7 it says it cannot download the file because the server is unavailable or cannot be found.

I tried with Mozilla and Opera and they just download a 1.50KB file from a 4 or 5MB file. What's the deal with this?

Comments (Page 1)

Ninamia

on Oct 26, 2007

hi xenosage,

i have an identical problem, all files are just 1,50 KB and worthless. and by the way, i am a registered user, i paid for my software and i want it to work....

can anyone please help?

Zoomba

on Oct 26, 2007

When you click to start the download, do you get an option to at least save the file?

If you do, do you know what server it is pulling from? You'll see the server name probably in the title bar of the save dialog. It'll be something like skins3.wincustomize.com.

Ninamia

on Oct 26, 2007

yes, it is skins4.wincustomize.com. and it wants me to verify myself. but how and why the hell since yesterday?

and today, nothing happens, it downloads absolutely normal, but the files are still 1,50 KB and empty...

Zoomba

on Oct 26, 2007

Which files are you specifically having problems with?

Ninamia

on Oct 26, 2007

to be honest: all files.

whatever i want to download, nothing works. all files are the same size, 1,50 KB (zip files, sidebar gadgets...)

Zoomba

on Oct 26, 2007

Give me a few specific links to test out. We think we know where the issue is, but I just want to confirm it.

Ninamia

on Oct 26, 2007

well, i don´t know what you did, but all works fine now - no more problems!! i just tried downloading again and everything is ok....

thank you very much for your help, i appreciate this a lot!!!!

madisonb

on Oct 26, 2007

Still doesn't work for me...

skins4.wincustomize.com....doesn't ask me to verify, just says site not available, try later...

ZubaZ

on Oct 26, 2007

Leave a link of the skin you are trying to download please.

madisonb

on Oct 26, 2007

https://www.wincustomize.com/skins.aspx?skinid=6271&libid=1

madisonb

on Oct 26, 2007

Must be just this theme, I'm able to download other blinds now, couldn't do it earlier....couldn't download anything last night....

ZubaZ

on Oct 26, 2007

I confirm that skin fails.
Thanks.

DorkCoffeez

on Oct 26, 2007

Noted. I am forwarding it on.

Xeno326

on Oct 26, 2007

https://www.wincustomize.com/skins.aspx?skinid=6271&libid=1
skins4.wincustomize.com

is another server that I cannot download from.

Zoomba

on Oct 26, 2007

The problem is being worked on now. I made an announcement on the front page and I'll be updating that as progress is made.

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